Abstract
In the Business Process Management (BPM) Ontology and Semantics chapter, we provided you with a detailed and extensive description of the concept of ontology and semantics: what they are, what their purpose is, and perhaps most importantly of all, how to use them effectively in the BPM way of thinking, the BPM way of working, and the BPM way of modeling.
Although we see an immense amount of literature on the adoption and implementation of BPM in a rapidly growing market, what surprises us is the low level of maturity of standards in terms of consistent and integrated templates to describe process. Because we see this as one of the main reasons for high-cost and low-value creation around process analysis, process mapping, process documentation, and process governance, we have chosen to focus in this chapter on process templates.
The chapter will specify what process templates are, the relationship between BPM ontology and semantics and how it links directly to the concept of templates, why they are needed, where they can be applied, and the benefits of applying them.
We believe that the principles of process templates are relevant to any organization, independent of industry, business model, or operating model.
Example of a Process Map.
Example of a process matrix showing how processes relates to performance indicators.
Example of Process model, with measurements and reports specified within notations (Example modelled in iGrafx®)