The need for skilled and experienced personnel to lead and participate in business process management (BPM) activities is obvious and in high demand in today’s global market. Professional certification can be found in many industries and professions, and BPM is no exception. The market offers a variety of vendor-, technology-, and methodology-driven certifications. Certification in BPM, as described in this chapter, does not refer to certification in well-known methodologies used in BPM such as Six Sigma, Lean, or the IT Infrastructure Library (ITIL), nor in any vendor-specific tool.
Instead, we refer to and focus on more generic, broadly scoped training in BPM as a discipline, including a much needed new way of thinking, working, modeling, implementing, and governing process modeling, process architecture, and process engineering principles (see Figure). There is rapidly growing interest in this type of certification, and a number of organizations have already established their own distinct approaches to curricula, exams, assessments, and certifications for BPM.