Sustainability Oriented Process Modeling

Abstract

Sustainability is becoming a part of organizations and thus strategy, branding, and customer orientation and all of their processes. Executives, managers, business analysts, process experts, process architects, and process owners are a few types of profession that have an interest in sustainability and how it relates to business process management (BPM). Sustainability, achieving endurance of systems and processes, is one of the most relevant challenges that organizations and societies need to address. The ability to meet this challenge is hindered by the complexity of integrating sustainability into the strategy, the business model, and the different business functions that will execute the strategy. The 5 years of research work by the Global University Alliance on Enterprise Sustainability, which resulted in the development of an enterprise standard in terms of an enterprise sustainability reference content1 and how it relates to BPM, is presented in this chapter.

Areas touched by and of concern in sustainability oriented process modeling, including process design and operations, the link to strategy, and flows, roles involved, relevant rules, and compliance aspects as well as process automation, measurements, and reporting are discussed.

Maturity levels and personality profiles.

Maturity levels and personality profiles.

Relation among elements in sustainability, competitive advantage factors and value drivers.

Relation among elements in sustainability, competitive advantage factors and value drivers.